Woodleigh places the service user at the heart of everything we do.
We recognise that our success depends entirely on whether the people we support feel fulfilled, realise their potential and progress whilst living with us. This means that we ensure that everyone works to achieve the best possible outcome for each person.
In order to achieve this over-riding aim, we have set ourselves some key priorities which are:
- To involve people and other stakeholders in setting goals and achieving positive outcomes
- To provide comfortable and attractive accommodation which people can truly regard as their home
- To focus upon identifying 'meaningful occupation' for people and supporting them to develop new interests and skills
- To recruit and retain the best people and provide them with excellent quality training so that they have the necessary skills to work with people
- To support people to manage their own behaviour, through analysis, positive reinforcement and being open minded about why people behave in certain ways and being imaginative and positive about supporting them to change
- To monitor ourselves through a robust system of quality assurance and internal governance in order to constantly identify where we need to improve and how to do so
Our underpinning values are to treat everyone with dignity and respect, to take pride in everything we do and to always have positive and enthusiastic attitudes even when things are difficult.
