• Family members - by regularly asking and questionnaires
• Care purchasers & other professionals – by means of regular dialogue and questionnaires
• CSCi (inspection) reports
• And, of course, Service users themselves !

What People Say

Some recent feedback from families included;

“I think the way she is encouraged and brought on is excellent.  I am delighted with everything”- Sister

"He is so very happy.  The staff are very nice and I can talk to them anytime”- Mother

"The house is very good.  You do a very good job”- Mother

Recent feedback from Care Purchasers has included;

“I would like to thank management and staff for their continued commitment and dedication towards the provision of a high quality service”-    Care Manager

“She has continued to progress and appears to be very settled”- Social Worker

"My service user has history of rejection and failure and I think the staff led by the Manager manage to care for him regardless of the challenges” – Care Manager

"Woodleigh have done a fantastic job”- Occupational Therapist